Privacy policy

1. Who handles your data

GLOCAL KNOWMADS, S.L.U. (Noonica), tax ID B16535080, C/ Canarias 31-35, Torre 6, planta 4.ª, puerta 406, 07800 Eivissa, Spain. For anything about your data: gdpr@noonica.com.

2. What data we handle, what for and why

Your account

What for: to create it, give you access and save your homes, searches and alerts.
What data: first name, last name, email or phone number, and whatever you save.
Legal basis: performance of the Terms and conditions you accept when you sign up (art. 6.1.b GDPR).
How long: while you have the account. When you delete it, the data is erased, except what the law requires us to keep, which stays blocked for as long as the law requires.

What you ask us for in the forms

What for: to deal with your request (information about a home, contact, partners, selling) and follow it up commercially.
What data: whatever you write in the form. If you are signed in, the website fills it in with your first name, last name, email and phone number.
Legal basis: the pre-contractual steps you ask for (art. 6.1.b GDPR).
How long: 2 years from the last contact, if there is no business relationship.

Marketing communications

What for: to send you news and newsletters.
What data: email or phone number and name.
Legal basis: your consent, when you tick the box or subscribe (art. 6.1.a GDPR and art. 21 LSSI).
How long: until you unsubscribe, with the link in each message or by writing to gdpr@noonica.com.

Your opinion

What for: to learn about your experience with the website, through the experience survey.
What data: your answers.
Legal basis: your consent, when you submit it (art. 6.1.a GDPR).
How long: 2 years.

Measuring the use of the website and advertising

What data: browsing data and cookies.
Legal basis: your consent in the cookie banner (art. 6.1.a GDPR and art. 22.2 LSSI). Without your consent, Google only receives cookieless pings and Vercel counts visits without cookies, based on our legitimate interest in knowing how much the website is used (art. 6.1.f GDPR).
How long: as stated in the Cookie policy.

Keeping the website secure and fixing faults

What data: IP address and technical logs.
Legal basis: our legitimate interest in protecting the website (art. 6.1.f GDPR).
How long: as set by each hosting provider, and 12 months at most.

The data marked as required in each form is needed to deal with your request; if you do not provide it, we cannot do so. The website is not aimed at children under 14.

3. Who else sees it

We do not sell or share your data, unless required by law. These providers handle it on our behalf, under a data processing agreement:

Vercel Inc.: website hosting and cookie-free visit statistics.
Amazon Web Services: hosting of the platform, accounts and images.
Typeform: forms and surveys.
HubSpot: contact management (CRM) and chat.
Google: email and analytics (Google Analytics and Tag Manager).
Microsoft: usage analytics (Clarity).
Usercentrics (Cookiebot): cookie consent management.

Advertising. If you accept marketing cookies, Google (Google Ads) and Meta (the Meta pixel, loaded by HubSpot) receive data about your browsing and also use it for their own purposes, as controllers, under their privacy policies.

If a provider handles data outside the European Economic Area, it does so with the safeguards required by the GDPR: the EU-US Data Privacy Framework or the European Commission’s standard contractual clauses. Accounts and images are hosted in the United States (AWS, Virginia), and the website is served by Vercel, also in the United States.

4. Your rights

You can ask to access your data, rectify it, erase it, object to its processing, restrict it or take it with you (portability), and withdraw at any time any consent you have given, without affecting what was done before. Write to gdpr@noonica.com; we reply within one month at most. If you think we have not handled it properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).

5. Changes

If we change this policy, we will publish the new version here with its date.

Last updated: 3 November 2026.